How to Create Service Calendars

A Service Calendar in Furflow CRM is designed to streamline bookings for service-based businesses. With this calendar type, you can showcase multiple services in a single booking link (known as the Service Menu), organise them by category, and assign them to relevant staff based on availability.

This guide walks you through each step of creating and configuring a Service Calendar, including enabling it, linking services, accepting payments, and more.

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Enabling the Service Calendar Feature

1. Go to Calendar Settings

2. Click on Preferences

3. Under In-App Preferences, toggle Service Menu to ON

4. You’ll now see Service Calendar as an option under “Create New Calendar”
   
   

Note: Only agency admins can access this setting.

Step 1: Access Calendar Settings & Add Basic Details

• Go to your sub-account → Calendars tab → Click Calendar Settings

• Click Create Calendar and choose Service Calendar
  
  

Add the essentials:

• Service Name and Description

• Staff Assignment and Location (Phone, Address, Custom, Zoom, Google Meet)

• Calendar URL / Slug

• Service Duration

• Availability settings
  
  

Click Advanced Settings for more configuration options.

Step 2: Service Details

Upload a Service Logo (displayed in the appointment widget):

To add the calendar to a Service Menu, assign it to a group. For example, create a “HAIR” group and include “Haircut”, “Hair Spa”, etc.

Customise your:

• Appointment Invite Title

• Event Colour
  
  

Note: Meeting locations like Zoom or Google Meet are not supported in Service Calendars.

Step 3: Availability

Set:

• Weekly Working Hours

• Date-Specific Hours (e.g. holidays, special events)

• Service Duration & Interval

• Post Buffer Time

• Minimum Scheduling Notice

• Date Range
  
  

Slot interval is fixed at 15 minutes and cannot be changed.

Step 4: Forms & Payments

• Choose between the default form or a custom form built in Sites > Forms > Builder

• Toggle and customise the consent checkbox
  
  

Note: Service Menus use default forms, not custom ones.

Choose the confirmation page experience (message or redirect):

Accepting Payments

• Connect your payment gateway

• Set the amount (only applies to the main attendee)
  
  

Step 5: Notifications & Customisations

• Set who receives notifications

• Enable/disable Google calendar invites

• Choose whether contacts are auto-assigned to staff
  
  

Add any extra notes to the Google Calendar event:

Customise Visuals

Upload a Service Cover Image for the Service Menu:

Allow or restrict clients from selecting a preferred staff member:

Step 6: Rooms & Equipment

Link any existing rooms or equipment required for this service.

Click Save — and you’re done!

Key Highlights

1. Supports booking for multiple services and guests

2. Fixed 15-minute slot interval (buffer times are configurable)

3. Calendar availability is based solely on assigned staff schedules

4. To use Service Menus, create service groups first

5. Service Menus do not support meeting locations