How to Process Payments via the Mobile App

This guide walks you through the three ways to process payments and check out clients using the FurFlow mobile app. Whether you're charging from a general point of sale or directly from an appointment or contact record, the process is quick and easy.

Option 1: Process a Generic Point of Sale (POS) Payment

1. Tap the dollar sign icon in the bottom centre of the app.
   
   

2. Enter the total amount to be charged (e.g., $65).
   
   

3. Tap Review.
   
   

4. Select or add a customer (e.g., search for an existing contact).
   
   

5. The item will show as a Custom Item. You can:
   
   

   • Add a discount
     
     

   • Set a payment schedule
     
     

   • Or simply continue to process the payment
     
     

6. Tap Choose Payment Instrument and select your method (e.g., cash, manual, etc.).
   
   

7. (Optional) Add a note.
   
   

8. Tap Submit to complete the transaction. The payment will be recorded on the contact's profile.
   
   

Option 2: Process a Payment from an Appointment

1. Go to the Appointments tab.
   
   

2. Tap on the appointment in question.
   
   

3. Tap the contact's name under "Attendees".
   
   

4. On the right-hand side, tap Charge.
   
   

5. Tap Catalog to select a service (e.g., Bath and Dry → Large).
   
   

6. Tap Add, then Review.
   
   

7. (Optional) Apply a discount.
   
   

8. Tap Choose Payment Instrument (cash, card on file, etc.).
   
   

9. Tap Submit.
   
   

? If a card is already on file (added via the desktop version), you can use it directly in the mobile app.

Option 3: Charge a Client from Their Contact Profile

1. Tap the Contacts tab (bottom right).
   
   

2. Select the client’s profile.
   
   

3. Tap Charge on the right-hand side.
   
   

4. You can:
   
   

   • Enter a custom amount via the keypad, or
     
     

   • Tap Catalog and select products/services.
     
     

5. Adjust quantities if needed (e.g., 3 × Test Product = $300).
   
   

6. Tap Review.
   
   

7. Select a payment method and tap Submit.
   
   

Payment Methods Supported

• Cash
  
  

• Manual
  
  

• Card on file (must be added via the desktop app)
  
  

• Tap to Pay via:
  
  

  • Square (built-in support, no external terminal required)
    
    

  • Stripe (Apple Tap to Pay compatible)
    
    

You can use your mobile device as a card reader—no need for additional hardware!

Summary of Payment Options

All three methods lead to the same payment interface, ensuring consistency no matter where you start.

Need Help?

If you have any questions or feedback, please reach out to the FurFlow support team. We're constantly improving the mobile app based on user input and have more enhancements on the way.